Privacy Policy

Introduction

54.446.819 DEBORA BENINI CALUORI MORCELLI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information to provide you with the best possible service:

• Personal Information: Name, phone number, email address, and other contact details you provide when booking appointments or visiting our salon.
• Service Preferences: Information about your hair type, color preferences, nail preferences, allergies, and other details relevant to providing personalized services.
• Appointment History: Records of your previous visits, services received, and preferences noted during your appointments.
• Payment Information: Transaction details for services rendered (we do not store complete credit card numbers).

How We Use Your Information

We use the collected information for the following purposes:

• To schedule and manage your appointments
• To provide personalized beauty services based on your preferences
• To communicate with you about appointments, promotions, and updates
• To process payments and issue receipts
• To maintain records for quality assurance and follow-up care
• To improve our services and customer experience
• To comply with legal obligations and regulations

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorized personnel who need it to provide you with our services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Service records and preferences may be retained to ensure continuity of care and to provide you with consistent, personalized services on future visits.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With service providers who assist in our operations (under strict confidentiality agreements)

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention requirements)
• Object to the processing of your personal data
• Request data portability
• Withdraw consent at any time
• File a complaint with the National Data Protection Authority (ANPD)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy at our salon and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us: